Common Queries

Frequently Asked Questions

Here you will find answers to most commonly asked questions about our Security Training and Specialist Security Services. Please feel free to contact us for further information.

It’s a 6-days course which includes a practical and written exams. To obtain the SIA approved qualification, you have to pass a license-linked qualification called the Level 2 Award in Door Supervision. You will have to provide identification for the exams approved by the SIA as acceptable ID.

SIA (Security Industry Authority Approved Qualification – Door Supervisor

Historically the most popular SIA license is the Door Supervisor License. This is because, it not only helps you to work in pubs and clubs, it also allows you to undertake all the activities covered by the SIA Security license.

Additionally, the Door Supervisor Course covers Event Security (e.g., working at the large music festivals that run throughout the summer). This means that one SIA license enables you to work in three sectors of the industry, thus maximizing your job opportunities.

Further details can be found on the Government link below:

The aim of the SIA (Security Industry Authority), the UK licensing authority for the private security industry, is to increase and standardize the skill and professionalism of those employed in the Security Industry.

Therefore, anyone carrying out the role of a CCTV Operator, Door Supervisor, Security Guard, or Close Protection Operative, must hold a valid SIA license. This also applies to Directors and managers of security companies, or anyone employing these staff directly e.g. pubs and clubs who employ staff “In House”.

Without having training, you cannot obtain a badge. The benefit of using training services enables you to develop skills for the line of work you intend to enter. It provides an informed insight into the role before you actually join it. Since 2004, it has been illegal to work as a Security Officer or Door Supervisor without a valid SIA Security license.

Please go to ‘Door Supervisor Training Courses’ or ‘Training Courses’ page for more information on the contact page at for further information on courses and for dates of courses in your area.

For more information on the SIA, please visit their site on this link

We are an organization built for a purpose i.e. customer satisfaction. Here are some of the reasons why you should choose us.

1) We have the knowledge and experience in your preferred field.

2) We train people to the best of the ability using the latest tools available; meeting the up-to-date SIA and Awarding body guidelines.

3) We are competitive to meet the needs of all.

4) We offer one to one advice and assistance even after training.

5) We DO NOT just train; we recruit also and ensure that you use your newly gained qualification to find a role that is best suited for you.

Increasing threats of terrorism, theft and other criminal activities have led to the increased use of CCTV cameras by security professionals that are trained and skilled in recognizing and handling these threats. In order to be employed in the field of CCTV operation within the UK, it is mandatory to complete SIA training in CCTV Operation. SIA is the main regulatory body of the private security industry within the UK. SIA training ensures proper and well-trained security professionals who are responsible for performing the important security functions. The CCTV Training course designed by SIA further consists of the following:- Codes of Practice, Operational Procedures and Guidelines, CCTV Equipment and its Operation, Control Room Communications and Access Control, Legislation, CCTV Surveillance Techniques and maintaining other industrial health and safety standards.

Some of the benefits of CCTV operator course are:

1. To learn the proper use of CCTV equipment:

CCTV cameras have a complex mechanism, making it difficult for just anyone to operate it properly. CCTV training trains the candidates with the necessary skills to operate the CCTV equipments, for example, training on the mechanism of cameras, their limitations, and the procedure to help the video footage quality get better. Without proper training, it is nearly impossible to operate CCTV equipment.

2. Knowledge of identifying suspicious people and their actions:

CCTV operator course trains the candidates to identify the person whose behavior seems ambiguous. CCTV operators operate from the centre of central command and keep a track that nothing goes wrong. They act immediately if the situation demands. It is because of the training only that a CCTV operator can easily identify any chances of crime which might evade the eyes of a layman.

3. CCTV Operators provide security to the public:

The CCTV operators are not only responsible for the operation of cameras in public places. At the same time, they also train the homeowners on the process of operating CCTV cameras at home. This helps a large number of individuals to feel safe and secured. The courses of SIA CCTV training empower the security staff with the ability to point out criminals, collecting evidence against them, and also control them from acting in the wrong way. It thus helps in reducing crime considerably in the UK. One of the main benefits of the SIA training courses is that it helps the individuals to develop the skills of identifying anyone having a suspicious body language long before any criminal activity may take place.

4. CCTV Operators help in keeping track of the traffic issues:

CCTV operators are often responsible to manage the cameras in highways in the UK too. So, at the event of any car accident, daily CCTV cameras can take care of the job of recording of what exactly happened and help the victim get justice. Training makes you an ace in identifying the guilty fast and reporting to the concerned authorities.

5. CCTV training has become an unavoidable segment of the security industry in the UK

The private security industry in the UK has significant contributions in the process of ensuring the safety of its people. This is due to the fact that the security officers are responsible to maintain the safety of the general public. CCTV systems are being used widely till the date to optimize public security. It confirms that the management of the systems is done by capable and well-trained individuals for the best results. In just 4 years, we have been able to help many students successfully get the SIA license. We offer you such training and guidance that will help you set the correct foot forward into the interesting and ever-growing field of security. S.T.A.R.S Ltd provides the best suitable services for SIA CCTV Training courses all over The Midlands.